© doggystylemobilegrooming.co.uk / dirtydoggrooming.co.uk - / Kestrel Solutions. 2016-2017 All Rights Reserved.

Welcome to DIRTY DOG GROOMING and

SELF SERVICE DOG WASH

DIRTY  DOG GROOMING BOOKING INFORMATION
CUSTOMER BOOKING-  DEPOSIT STATEMENT ALL BOOKINGS MADE BOTH THROUGH OUR STANDARD PARLOR FACILITY IN SALTASH AND MOBILE SERVICE, NOW REQUIRE A MINIMUM £10 NONE REFUNDABLE DEPOSIT AT THE TIME OF BOOKING. THIS DEPOSIT AMOUNT SHALL ONLY BE CONSIDERED FOR REFUND IF APPOINTMENTS ARE CANCELLED IN ACCORDANCE WITH OUR TERMS AND CONDITIONS AS STATED ON OUR WEB SITE AND IN OUR PARLORS. PLEASE REFER TO OUR T&C’S PRIOR TO BOOKING. ANY APPOINTMENTS RE SCHEDULED BY US OR THE CUSTOMER WILL BE COVERED BY THIS DEPOSIT AND THE DEPOSIT AMOUNT SHALL BE DEDUCTED FROM THE FINAL FEE OF YOUR GROOMING SESSION. THIS DEPOSIT AMOUNT SHALL BE DEDUCTED FROM ANY OTHER CANCELLATION FEES INCURED, WITH REMAINING BALANCE THEN STILL OWED AS IN OUR T&C’S. IF YOU WISH, THIS DEPOSIT CAN BE CARRIED FORWARD TO COVER FURTHER BOOKING BY PAYING THE FULL BALANCE, DEPOSIT AMOUNT NOT DEDUCTED, AT THE END OF YOUR GROOMING SESSION. THIS POLICY HAS BEEN ADOPTED DUE TO THE HIGH NUMBER OF LAST MINUITE CANCELLATIONS OR APPOINTMENTS MISSED WITH NO PRIOR NOTICE GIVEN, AND IS NECESSARY TO COVER THE LOSSES BY THE COMPANY IN THESE INSTANCESS WHERE OTHERS HAVE BEEN DECLINED AN OPERTUNITY DUE TO THE BOOKING HAVING BEEN ALLOCATED. WE TRUST THAT YOU WILL SEE THIS AS A FAIR POLICY. IF YOU WOULD LIKE CLARIFICATION REGARDING ANY OF THESE CONDITIONS OR FEEL THAT YOU SHOULD NOT PAY A DEPOSIT, PLEASE ASK TO SPEAK WITH A MANAGER. SELF SERVICE DOG WASH Don't want to make a mess in your bathroom at home? Wash and dry your own dog, using our equipment and purpose built facilities here in Saltash. Let us do the cleaning – cleared of all hair and disinfected after every use. Opening Hours  Monday           10.00am – 5.30pm Tuesday           CLOSED   Open if demand in summer Wednesday     CLOSED    Open if demand in summer Thursday        10.00am – 5.30pm   Subject to demand Friday              10.00am – 5.30pm Saturday         10.00am – 5.30pm Sunday            CLOSED Bank Holidays we are Open as usual. *Any other variations will be published via our web site where possible* Self Service Dog Wash is closed for last dog in 45mins prior to normal Closing times. NO Appointment necessary but subject to possible wait if facilities are already in use. Cancellations- Please refer to Terms and Conditions. We run a loyalty scheme for returning customers for our Self Service Dog Wash, and welcome you to ask us for details at any of your Grooming or Washing sessions.   BOOKING AN APPOINTMENT: To book an appointment for your pet just call us on:     T:  01752 848777      M:  07590 025262 or  E-mail us:  info@dirtydoggrooming.co.uk Appointments made are given an arrival time and approximate finish time. This finish time is for guidance only and variable subject to the running of the parlour on the day. A call will be made to you, the customer approximatley 15- 30 mins prior to the grooming sessions expected finish, and all Dogs must be collected no more than 1 hour beyond this call, or 1 hour beyond the approximate finish time previously given if nobody can be reached by phone. ANY DOGS left with us beyond this time will be charged an additional £5 per 30 minute block i.e 45mins will be £10. This fee is payable on collection. This charge is in the interests of not holding dogs beyond that time necessary. Some dogs are very nervous and we do not wish to have dogs stored and creating issue unnecessarily. We aim to have as near a one to one service as possible in the best interests of your dogs. Our mobile service can also be booked via any of the numbers publicised but all information relating to this service can be found on www.doggystylemobilegrooming.co.uk  We recommend that you visit this site for your reference if considering this form of service. We kindly ask that you refer to our TERMS AND CONDITIONS page and take the above points into account as part of these Terms and Conditions. We also offer a MOBILE DOG GROOMING SERVICE covering not only Saltash but it’s surrounding areas such as Plymouth, Callington, Liskeard and Torpoint.. We come to you. To book an appointment for your pet just call us on   T:  0333 666 1966*   M:  07590 025262 *Standard call rates, free from mobiles *inclusive minutes* or E-mail us:    info@doggystylemobilegrooming.co.uk Please include a contact number so we can discuss your needs fully in the interest of supplying an actual price rather than a guesstimate.   Thank You.
BASED IN SALTASH AND SERVING PLYMOUTH, CALLINGTON, LISKEARD AND TORPOINT  UNIT 19, SALTASH BUSINESS PARK, FORGE LANE, SALTASH, CORNWALL, PL12 6LX. ** Dirty Dog Grooming is a sister company of Doggy Style Mobile Grooming.**  email: info@dirtydoggooming.co.uk  or give us a call on 01752 848777 or 07590025262
© doggystylemobilegrooming.co.uk / dirtydoggrooming.co.uk  Kestrel Solutions. 2016-2017 All Rights Reserved.

DIRTY DOG GROOMING

and

SELF SERVICE DOG WASH

DIRTY DOG GROOMING BOOKING INFORMATION

To book an appointment for your pet

just call us on:

T:  01752 848777   M:  07590 025262 or E-mail us:  info@dirtydoggrooming.co.uk    Web Site: www.dirtydoggrooming.co.uk Please include a contact number so we can discuss your needs fully in the interest of supplying an actual price rather than a guesstimate. Thank You.
CUSTOMER BOOKING-  DEPOSIT STATEMENT ALL BOOKINGS MADE BOTH THROUGH OUR STANDARD PARLOR FACILITY IN SALTASH AND MOBILE SERVICE, NOW REQUIRE A MINIMUM £10 NONE REFUNDABLE DEPOSIT AT THE TIME OF BOOKING. THIS DEPOSIT AMOUNT SHALL ONLY BE CONSIDERED FOR REFUND IF APPOINTMENTS ARE CANCELLED IN ACCORDANCE WITH OUR TERMS AND CONDITIONS AS STATED ON OUR WEB SITE AND IN OUR PARLORS. PLEASE REFER TO OUR T&C’S PRIOR TO BOOKING. ANY APPOINTMENTS RE SCHEDULED BY US OR THE CUSTOMER WILL BE COVERED BY THIS DEPOSIT AND THE DEPOSIT AMOUNT SHALL BE DEDUCTED FROM THE FINAL FEE OF YOUR GROOMING SESSION. THIS DEPOSIT AMOUNT SHALL BE DEDUCTED FROM ANY OTHER CANCELLATION FEES INCURED, WITH REMAINING BALANCE THEN STILL OWED AS IN OUR T&C’S. IF YOU WISH, THIS DEPOSIT CAN BE CARRIED FORWARD TO COVER FURTHER BOOKING BY PAYING THE FULL BALANCE, DEPOSIT AMOUNT NOT DEDUCTED, AT THE END OF YOUR GROOMING SESSION. THIS POLICY HAS BEEN ADOPTED DUE TO THE HIGH NUMBER OF LAST MINUITE CANCELLATIONS OR APPOINTMENTS MISSED WITH NO PRIOR NOTICE GIVEN, AND IS NECESSARY TO COVER THE LOSSES BY THE COMPANY IN THESE INSTANCESS WHERE OTHERS HAVE BEEN DECLINED AN OPERTUNITY DUE TO THE BOOKING HAVING BEEN ALLOCATED. WE TRUST THAT YOU WILL SEE THIS AS A FAIR POLICY. IF YOU WOULD LIKE CLARIFICATION REGARDING ANY OF THESE CONDITIONS OR FEEL THAT YOU SHOULD NOT PAY A DEPOSIT, PLEASE ASK TO SPEAK WITH A MANAGER. SELF SERVICE DOG WASH Don't want to make a mess in your bathroom at home? Wash and dry your own dog, using our equipment and purpose built facilities here in Saltash. Let us do the cleaning – cleared of all hair and disinfected after every use. Opening Hours   Monday           10.00am – 5.30pm Tuesday           CLOSED   Open if demand in summer Wednesday     CLOSED    Open if demand in summer Thursday        10.00am – 5.30pm   Subject to demand Friday              10.00am – 5.30pm Saturday         10.00am – 5.30pm Sunday            CLOSED Self Service Dog Wash is closed for last dog in 45mins prior to normal Closing times. NO Appointment necessary but subject to possible wait if facilities are already in use. Cancellations- Please refer to Terms and Conditions. We run a loyalty scheme for returning customers for our Self Service Dog Wash, and welcome you to ask us for details at any of your Grooming or Washing sessions.   BOOKING AN APPOINTMENT: To book an appointment for your pet just call us on:     T:  01752 848777    M:  07590 025262 or  E-mail us:  info@dirtydoggrooming.co.uk Appointments made are given an arrival time and approximate finish time. This finish time is for guidance only and variable subject to the running of the parlour on the day. A call will be made to you, the customer, approximatley 15 - 30 mins prior to the grooming sessions expected finish, and all Dogs must be collected no more than 1hour beyond this call, or 1 hour beyond the approximate finish time previously given if nobody can be reached by phone. ANY DOGS left with us beyond this time will be charged an additional £5 per 30 minute block i.e 45mins will be £10. This fee is payable on collection. This charge is in the interests of not holding dogs beyond that time necessary. Some dogs are very nervous and we do not wish to have dogs stored and creating issue unnecessarily. We aim to have as near a one to one service as possible in the best interests of your dogs. Our mobile service can also be booked via any of the numbers publicised but all information relating to this service can be found on www.doggystylemobilegrooming.co.uk  We recommend that you visit this site for your reference if considering this form of service. We kindly ask that you refer to our TERMS AND CONDITIONS  page and take the above points into account as part of these Terms and Conditions. We also offer a MOBILE DOG GROOMING SERVICE covering not only Saltash but it’s surrounding areas such as Plymouth, Callington, Liskeard and Torpoint. We come to you. To book an appointment for your pet just call us on   T:  0333 666 1966*   M:  07590 025262 *Standard call rates, free from mobiles *inclusive minutes* or E-mail us:    info@doggystylemobilegrooming.co.uk Please include a contact number so we can discuss your needs fully in the interest of supplying an actual price rather than a guesstimate.   Thank You.